/* ═══════════════════════════════════════════════════════════════
   Bancario Pedroso — main.css
   Paleta: marrom #3D1010 · dourado #C9A84C · creme #F5F0E8
════════════════════════════════════════════════════════════════ */

/* ── VARIÁVEIS ─────────────────────────────────────────────── */
:root {
  --brown:      #3D1010;
  --brown-mid:  #5A1515;
  --gold:       #C9A84C;
  --gold-light: #E8C96A;
  --cream:      #F5F0E8;
  --cream-bg:   rgba(245,240,232,0.92);
}

/* ── RESET GLOBAL ──────────────────────────────────────────── */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html, body {
  height: 100%;
  overscroll-behavior: none;
  -webkit-overflow-scrolling: touch;
}

body.bancario-body {
  font-family: Arial, Helvetica, sans-serif;
  background: var(--cream);
}

/* Previne zoom iOS ao focar inputs */
input, textarea, select { font-size: 16px !important; }

button {
  -webkit-tap-highlight-color: transparent;
  touch-action: manipulation;
  cursor: pointer;
  border: none;
  background: none;
  font-family: inherit;
}

img { display: block; max-width: 100%; }
a { text-decoration: none; }

/* ── ANIMAÇÕES ─────────────────────────────────────────────── */
@keyframes fadeUp {
  from { opacity: 0; transform: translateY(14px); }
  to   { opacity: 1; transform: translateY(0); }
}

@keyframes marquee {
  0%   { transform: translateX(0); }
  100% { transform: translateX(-50%); }
}

@keyframes shimmer {
  0%   { transform: translateX(-100%) skewX(-15deg); }
  100% { transform: translateX(300%) skewX(-15deg); }
}

@keyframes pulse-dot {
  0%, 100% { box-shadow: 0 0 4px rgba(34,197,94,0.6); }
  50%       { box-shadow: 0 0 10px rgba(34,197,94,1); }
}

.animate-fade-up { animation: fadeUp 0.35s ease both; will-change: opacity, transform; }

/* ════════════════════════════════════════════════════════════
   TELA DE BOAS-VINDAS
════════════════════════════════════════════════════════════ */
#welcome-screen {
  position: relative;
  min-height: 100dvh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding-left: 1rem;
  padding-right: 1rem;
  padding-top:  calc(64px + env(safe-area-inset-top));
  padding-bottom: calc(76px + env(safe-area-inset-bottom));
  background: linear-gradient(160deg, #F5F0E8 0%, #EDE5D4 60%, #E4D9C4 100%);
  overflow-y: auto;
}

/* Linha decorativa dourada no topo */
.gold-line-top {
  position: fixed;
  top: 0; left: 0; right: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--brown), var(--gold), var(--brown));
  z-index: 100;
}

/* Barra de topo fixa */
.welcome-topbar {
  position: fixed;
  top: 4px; left: 0; right: 0;
  padding: 0.75rem 1rem;
  padding-top: calc(0.75rem + env(safe-area-inset-top));
  text-align: center;
  background: var(--cream-bg);
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
  border-bottom: 1px solid rgba(201,168,76,0.2);
  z-index: 99;
}

.welcome-topbar__name {
  font-weight: 700;
  letter-spacing: 0.3em;
  font-size: 12px;
  text-transform: uppercase;
  color: var(--brown);
}

/* Conteúdo central */
.welcome-content {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 1.5rem;
  width: 100%;
  max-width: 26rem;
}

/* Logo */
.welcome-logo__card {
  background: #fff;
  border-radius: 24px;
  padding: 1.25rem;
  border: 1px solid rgba(201,168,76,0.25);
  box-shadow: 0 20px 60px rgba(61,16,16,0.18), 0 4px 20px rgba(201,168,76,0.15);
  width: 11rem;
}

@media (min-width: 640px) { .welcome-logo__card { width: 13rem; } }
@media (min-width: 768px) { .welcome-logo__card { width: 15rem; } }

/* Título */
.welcome-title { text-align: center; }

.welcome-title__heading {
  font-family: Georgia, serif;
  font-size: 1.5rem;
  line-height: 1.2;
  color: var(--brown);
}

@media (min-width: 640px) { .welcome-title__heading { font-size: 1.875rem; } }
@media (min-width: 768px) { .welcome-title__heading { font-size: 2.25rem; } }

.welcome-title__divider {
  margin: 0.75rem auto;
  height: 2px;
  width: 5rem;
  border-radius: 999px;
  background: linear-gradient(90deg, transparent, var(--gold), transparent);
}

.welcome-title__sub {
  font-size: 0.875rem;
  line-height: 1.6;
  color: rgba(61,16,16,0.6);
  text-align: center;
}

@media (min-width: 640px) { .welcome-title__sub { font-size: 1rem; } }
@media (min-width: 768px) { .welcome-title__sub { font-size: 1.125rem; } }

/* Input de nome */
.welcome-input-wrap { width: 100%; }

.welcome-input {
  width: 100%;
  padding: 0.875rem 1.25rem;
  border-radius: 0.75rem;
  background: #fff;
  color: var(--brown);
  border: 1px solid rgba(201,168,76,0.3);
  box-shadow: 0 2px 14px rgba(61,16,16,0.08);
  outline: none;
  font-size: 16px !important;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.welcome-input::placeholder { color: rgba(61,16,16,0.3); }
.welcome-input:focus {
  border-color: rgba(201,168,76,0.6);
  box-shadow: 0 0 0 3px rgba(201,168,76,0.15);
}

/* Botão principal */
.welcome-btn-wrap { width: 100%; }

.btn-primary {
  position: relative;
  overflow: hidden;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  width: 100%;
  padding: 0.875rem 1rem;
  border-radius: 0.75rem;
  color: #fff;
  font-weight: 700;
  font-size: 0.75rem;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  background: linear-gradient(135deg, var(--brown) 0%, var(--brown-mid) 100%);
  box-shadow: 0 6px 24px rgba(61,16,16,0.35);
  border: 1px solid rgba(201,168,76,0.25);
  transition: box-shadow 0.25s, transform 0.15s;
  -webkit-tap-highlight-color: transparent;
  touch-action: manipulation;
}

@media (min-width: 640px) { .btn-primary { font-size: 0.875rem; padding: 1rem; } }
@media (min-width: 768px) { .btn-primary { font-size: 1rem; } }

.btn-primary::before {
  content: '';
  position: absolute;
  top: 0; left: 0;
  width: 35%; height: 100%;
  background: linear-gradient(90deg, transparent, rgba(201,168,76,0.35), transparent);
  transform: translateX(-100%) skewX(-15deg);
}

.btn-primary:hover::before { animation: shimmer 0.6s ease forwards; }
.btn-primary:hover { background: var(--brown-mid); box-shadow: 0 8px 28px rgba(61,16,16,0.45); transform: translateY(-1px); }
.btn-primary:active { transform: scale(0.97); }

.btn-arrow { color: var(--gold); }

/* Rodapé com marquee */
.welcome-footer {
  position: fixed;
  bottom: 0; left: 0; right: 0;
  background: var(--cream-bg);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  border-top: 1px solid rgba(201,168,76,0.2);
  padding-bottom: env(safe-area-inset-bottom);
  z-index: 99;
}

.marquee-wrap { overflow: hidden; padding: 0.5rem 0; }

@media (min-width: 640px) { .marquee-wrap { padding: 0.75rem 0; } }

.marquee-track {
  display: flex;
  width: max-content;
  animation: marquee 18s linear infinite;
}

.marquee-track:hover { animation-play-state: paused; }

.marquee-item {
  padding: 0 2rem;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.25em;
  text-transform: uppercase;
  color: rgba(61,16,16,0.35);
  white-space: nowrap;
}

.welcome-footer__credit {
  text-align: center;
  font-size: 10px;
  color: rgba(61,16,16,0.5);
  padding-bottom: 0.375rem;
}

.welcome-footer__credit a {
  color: rgba(61,16,16,0.5);
  text-decoration: underline;
  transition: opacity 0.2s;
}

.welcome-footer__credit a:hover { opacity: 0.6; }


/* ════════════════════════════════════════════════════════════
   TELA DE CHAT
════════════════════════════════════════════════════════════ */
#chat-screen {
  display: none;
  flex-direction: column;
  width: 100%;
  max-width: 32rem;
  margin: 0 auto;
  height: 100dvh;
  overflow: hidden;
  background: linear-gradient(180deg, #F5F0E8 0%, #EDE5D4 100%);
  border-left:  1px solid rgba(201,168,76,0.15);
  border-right: 1px solid rgba(201,168,76,0.15);
}

#chat-screen.active {
  display: flex;
}

@media (min-width: 640px)  { #chat-screen { max-width: 36rem; } }
@media (min-width: 768px)  { #chat-screen { max-width: 42rem; } }
@media (min-width: 1024px) { #chat-screen { max-width: 48rem; } }

/* Barra dourada */
.gold-bar {
  flex-shrink: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--brown), var(--gold), var(--brown));
}

/* Header do chat */
.chat-header {
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0.75rem 1rem;
  padding-top: calc(0.75rem + env(safe-area-inset-top));
  background: #fff;
  border-bottom: 1px solid rgba(201,168,76,0.2);
  box-shadow: 0 2px 16px rgba(61,16,16,0.08);
}

@media (min-width: 640px) { .chat-header { padding: 1rem 1.5rem; padding-top: calc(1rem + env(safe-area-inset-top)); } }
@media (min-width: 768px) { .chat-header { padding: 1rem 2rem; padding-top: calc(1rem + env(safe-area-inset-top)); } }

.chat-header__left { display: flex; align-items: center; gap: 0.75rem; }

.chat-avatar {
  flex-shrink: 0;
  width: 2.5rem; height: 2.5rem;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--brown), var(--brown-mid));
  box-shadow: 0 3px 12px rgba(61,16,16,0.35);
  border: 2px solid rgba(201,168,76,0.4);
  display: flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  font-weight: 700;
  font-size: 0.875rem;
}

@media (min-width: 640px) { .chat-avatar { width: 2.75rem; height: 2.75rem; } }
@media (min-width: 768px) { .chat-avatar { width: 3rem; height: 3rem; font-size: 1rem; } }

.chat-header__name {
  font-weight: 700;
  font-size: 0.875rem;
  color: var(--brown);
  line-height: 1.2;
}

@media (min-width: 640px) { .chat-header__name { font-size: 1rem; } }

.chat-header__status {
  display: flex;
  align-items: center;
  gap: 0.375rem;
  font-size: 11px;
  color: #16a34a;
  margin-top: 0.125rem;
}

@media (min-width: 640px) { .chat-header__status { font-size: 12px; } }

.status-dot {
  width: 0.5rem; height: 0.5rem;
  border-radius: 50%;
  background: #22c55e;
  animation: pulse-dot 2s ease-in-out infinite;
}

.chat-header__logo {
  flex-shrink: 0;
  width: 3rem; height: 3rem;
  border-radius: 0.75rem;
  background: #fff;
  padding: 0.375rem;
  border: 1px solid rgba(201,168,76,0.3);
  box-shadow: 0 4px 14px rgba(61,16,16,0.12);
  overflow: hidden;
}

@media (min-width: 640px) { .chat-header__logo { width: 3.5rem; height: 3.5rem; } }
@media (min-width: 768px) { .chat-header__logo { width: 4rem; height: 4rem; } }

.chat-header__logo img { width: 100%; height: 100%; object-fit: contain; }

/* Área de mensagens */
.chat-messages {
  position: relative;
  flex: 1;
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
  padding: 1.25rem 1rem 1rem;
}

@media (min-width: 640px) { .chat-messages { padding: 1.25rem 1.5rem 1rem; } }
@media (min-width: 768px) { .chat-messages { padding: 1.25rem 2.5rem 1rem; } }

/* Marca d'água */
.chat-watermark {
  position: absolute;
  top: 50%; left: 50%;
  transform: translate(-50%, -50%);
  width: 65%;
  pointer-events: none;
  z-index: 0;
  opacity: 1;
}

.chat-watermark img { width: 100%; height: auto; }

.chat-watermark-overlay {
  position: absolute;
  inset: 0;
  background: rgba(245,240,232,0.82);
  pointer-events: none;
  z-index: 1;
}

/* Data */
.chat-date-label {
  position: relative;
  z-index: 2;
  text-align: center;
  font-size: 11px;
  letter-spacing: 0.2em;
  color: rgba(61,16,16,0.35);
  margin-bottom: 0.75rem;
}

/* Containers de mensagens/opções */
#messages-container,
#options-container,
#whatsapp-container { position: relative; z-index: 2; }

#scroll-anchor { height: 1px; }

/* Bolhas de mensagem */
.msg-row {
  display: flex;
  margin-bottom: 0.75rem;
}

.msg-row--bot  { justify-content: flex-start; }
.msg-row--user { justify-content: flex-end; }

.msg-bubble {
  max-width: 82%;
  padding: 0.75rem 1rem;
  font-size: 0.875rem;
  line-height: 1.6;
  border-radius: 1rem;
}

@media (min-width: 640px) { .msg-bubble { max-width: 75%; font-size: 0.9375rem; } }
@media (min-width: 768px) { .msg-bubble { max-width: 65%; } }

.msg-bubble--bot {
  background: #fff;
  color: #2A0A0A;
  border-radius: 1rem 1rem 1rem 0.25rem;
  box-shadow: 0 2px 12px rgba(61,16,16,0.08);
  border: 1px solid rgba(201,168,76,0.15);
}

.msg-bubble--user {
  background: linear-gradient(135deg, var(--brown) 0%, var(--brown-mid) 100%);
  color: #fff;
  border-radius: 1rem 1rem 0.25rem 1rem;
  box-shadow: 0 4px 16px rgba(61,16,16,0.3);
  font-weight: 500;
}

.msg-bubble strong { color: var(--gold); }

/* Opções de seleção */
.options-list { display: flex; flex-direction: column; gap: 0.5rem; padding-top: 0.25rem; }

.option-btn {
  width: 100%;
  text-align: left;
  padding: 0.75rem 1rem;
  background: #fff;
  color: var(--brown);
  font-size: 0.875rem;
  border-radius: 1rem;
  border: 1px solid rgba(201,168,76,0.2);
  box-shadow: 0 2px 10px rgba(61,16,16,0.07);
  transition: background 0.15s, border-color 0.15s, box-shadow 0.15s, transform 0.1s;
  -webkit-tap-highlight-color: transparent;
  touch-action: manipulation;
}

@media (min-width: 640px) { .option-btn { padding: 0.875rem 1rem; font-size: 0.9375rem; } }

.option-btn:hover, .option-btn:focus-visible {
  background: #FBF7EF;
  border-color: rgba(201,168,76,0.5);
  box-shadow: 0 4px 16px rgba(61,16,16,0.12);
  outline: none;
}

.option-btn:active { transform: scale(0.98); }

/* Botão WhatsApp */
.whatsapp-btn-wrap {
  display: flex;
  justify-content: center;
  padding-top: 0.25rem;
  margin-bottom: 0.75rem;
}

.whatsapp-btn {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.75rem 1.25rem;
  border-radius: 1rem;
  color: #fff;
  font-weight: 700;
  font-size: 0.875rem;
  background: linear-gradient(135deg, #25D366, #1ebe5d);
  box-shadow: 0 4px 16px rgba(37,211,102,0.4);
  -webkit-tap-highlight-color: transparent;
  touch-action: manipulation;
  transition: opacity 0.2s, transform 0.1s;
}

@media (min-width: 640px) { .whatsapp-btn { padding: 0.875rem 1.75rem; font-size: 1rem; } }

.whatsapp-btn:hover { opacity: 0.92; }
.whatsapp-btn:active { transform: scale(0.97); }

.whatsapp-btn svg { flex-shrink: 0; }

/* Botão externo (Auxílio Maternidade) */
.external-btn {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.75rem 1.25rem;
  border-radius: 1rem;
  color: #fff;
  font-weight: 700;
  font-size: 0.875rem;
  background: linear-gradient(135deg, var(--brown), var(--brown-mid));
  box-shadow: 0 4px 16px rgba(61,16,16,0.35);
  border: 1px solid rgba(201,168,76,0.3);
  -webkit-tap-highlight-color: transparent;
  transition: opacity 0.2s, transform 0.1s;
}

.external-btn:hover { opacity: 0.9; }
.external-btn:active { transform: scale(0.97); }

/* Área de input de texto do chat */
.chat-input-area {
  flex-shrink: 0;
  padding: 0.75rem 1rem;
  padding-bottom: calc(0.75rem + env(safe-area-inset-bottom));
  background: #fff;
  border-top: 1px solid rgba(201,168,76,0.2);
}

@media (min-width: 640px) { .chat-input-area { padding: 1rem 1.5rem; padding-bottom: calc(1rem + env(safe-area-inset-bottom)); } }
@media (min-width: 768px) { .chat-input-area { padding: 1rem 2.5rem; padding-bottom: calc(1rem + env(safe-area-inset-bottom)); } }

.chat-input-inner { display: flex; gap: 0.5rem; }

.chat-input {
  flex: 1;
  padding: 0.75rem 1rem;
  border-radius: 0.75rem;
  background: var(--cream);
  color: var(--brown);
  border: 1px solid rgba(201,168,76,0.3);
  font-size: 16px !important;
  outline: none;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.chat-input::placeholder { color: rgba(61,16,16,0.3); }
.chat-input:focus {
  border-color: rgba(201,168,76,0.6);
  box-shadow: 0 0 0 3px rgba(201,168,76,0.12);
}

.chat-send-btn {
  padding: 0.75rem 1.25rem;
  border-radius: 0.75rem;
  color: #fff;
  font-size: 1rem;
  font-weight: 700;
  background: linear-gradient(135deg, var(--brown), var(--brown-mid));
  box-shadow: 0 4px 14px rgba(61,16,16,0.3);
  border: 1px solid rgba(201,168,76,0.25);
  transition: opacity 0.2s, transform 0.1s;
}

@media (min-width: 640px) { .chat-send-btn { padding: 0.875rem 1.5rem; } }

.chat-send-btn:hover  { opacity: 0.9; }
.chat-send-btn:active { transform: scale(0.95); }

/* Footer do chat */
.chat-footer {
  flex-shrink: 0;
  padding: 0.5rem 1rem;
  padding-bottom: calc(0.5rem + env(safe-area-inset-bottom));
  text-align: center;
  background: #fff;
  border-top: 1px solid rgba(201,168,76,0.2);
}

@media (min-width: 640px) { .chat-footer { padding: 0.75rem 1rem; padding-bottom: calc(0.75rem + env(safe-area-inset-bottom)); } }

.chat-footer__office {
  font-size: 11px;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: rgba(61,16,16,0.6);
}

.chat-footer__credit {
  font-size: 10px;
  color: rgba(61,16,16,0.35);
  margin-top: 0.25rem;
}

.chat-footer__credit a {
  color: rgba(61,16,16,0.35);
  text-decoration: underline;
  transition: opacity 0.2s;
}

.chat-footer__credit a:hover { opacity: 0.6; }